Compliance & Ethics

At NEXA Pharm, we are committed to conducting all our activities with integrity, transparency, and full adherence to local and international regulatory standards. Compliance is not simply a requirement — it is the foundation of how we operate, make decisions, and build trust with our partners, healthcare professionals, regulatory authorities, and patients.

Our compliance framework ensures that every action we take aligns with ethical principles, responsible business practices, and the highest standards of quality. We follow strict guidelines governing interactions with healthcare stakeholders, scientific communication, promotional activities, data protection, pharmacovigilance, and regulatory conduct.

By upholding a strong culture of compliance, NEXA Pharm creates a safe, transparent, and ethical environment that supports sustainable partnerships and contributes to improved patient access to high-quality medicines in Azerbaijan.

  • Our Code of Conduct defines the ethical principles that guide all our decisions and actions. It outlines expectations for professional behavior, transparency, respect, and responsibility across every aspect of our work. We ensure that all activities are carried out in line with applicable laws, industry regulations, and internal ethical standards. The Code applies to all employees, consultants, and partners working with NEXA Pharm.

  • NEXA Pharm maintains a strict zero-tolerance approach to bribery and corruption. We comply with all applicable national and international anti-corruption laws. We prohibit any improper influence on healthcare professionals, government authorities, or business partners. Our processes ensure that all interactions remain transparent, documented, and aligned with ethical business practices.

  • Our promotional activities follow internationally recognized ethical standards. We ensure that all scientific and promotional communications are accurate, balanced, non-misleading, and fully compliant with local regulations. Interactions with healthcare professionals are conducted transparently, without offering any form of inducement or undue influence. Educational and informational activities are designed to support responsible clinical decision-making.

  • We are committed to safeguarding all personal, business, and medical information entrusted to us. Our data protection practices comply with relevant privacy laws and secure-handling standards. We ensure strict confidentiality of regulatory documents, clinical data, commercial information, and any sensitive material shared with us by partners or authorities. Only authorized personnel may access such information.

  • Patient safety is at the core of our mission. We support pharmacovigilance processes to ensure that safety information is collected, assessed, and communicated in accordance with regulatory requirements. We collaborate with partners to maintain compliant adverse event reporting systems and ensure continuous monitoring of product safety throughout the entire lifecycle.

  • All regulatory activities performed by NEXA Pharm follow the requirements of the Ministry of Health, Analytical Expertise Center (AEC), Tariff Council, and other relevant authorities. We ensure accuracy and completeness in all submissions, maintain documentation standards, and adhere to Good Regulatory Practices. This commitment minimizes risks and supports efficient, timely decision-making by regulators.

  • We implement regular training and awareness programs to ensure that our team understands and follows compliance requirements. Internal controls and monitoring procedures help maintain high ethical standards in all operations. Deviations or concerns are addressed promptly and transparently through established reporting mechanisms.

Transparency, ethical business, compliance in Azerbaijan, emerging markets